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AI Voice Agents for E-Commerce

Recover abandoned carts, automate order tracking, and deliver personalized shopping experiences at scale.

25%

Cart Recovery Rate

3x

Upsell Conversion

90%

Order Query Resolution

35%

Support Cost Savings

Key Benefits

Order Tracking

Proactive delivery updates and real-time order status via automated voice calls.

Cart Recovery

Re-engage customers who abandoned carts with personalized follow-up calls.

Return Processing

Streamline return requests, schedule pickups, and process refunds via phone.

Product Recommendations

AI-driven upsell and cross-sell calls based on purchase history and preferences.

How It Works

1

Event Triggered

Cart abandoned or order shipped

2

AI Calls Customer

Personalized outreach with context

3

E-Commerce Sync

Real-time inventory and order data

4

Conversion or Update

Cart recovered or status delivered

Our outbound campaign conversion rate doubled. The AI sounds remarkably natural and customers love the proactive updates.

E

Emma Larsson

Director of Sales, GrowthBase

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