Claims Intake
Collect FNOL details, assign adjusters, and provide claim status updates automatically.
Streamline claims intake, automate policy servicing, and boost renewal rates with intelligent voice automation.
45%
Faster Claims Intake
30%
Higher Renewal Rate
80%
Calls Automated
< 3min
Avg. Handle Time
Collect FNOL details, assign adjusters, and provide claim status updates automatically.
Handle coverage questions, endorsement requests, and policy document delivery.
Proactive outreach for upcoming renewals with personalized coverage recommendations.
Guide prospects through quoting process and capture application data over the phone.
Inbound call for claim or inquiry
AI verifies identity and policy details
Access claims and policy management systems
Claim filed or inquiry resolved
Hega reduced our claims intake time by nearly half. Policyholders get faster service and our team focuses on complex cases.
Start your free 14-day trial and see how AI voice agents can revolutionize your operations.