Track every call, every metric
Real-time dashboards, sentiment analysis, and custom alerts. Turn every conversation into actionable insight.
Your command center
Live dashboards with call volume, duration, sentiment, and conversion metrics, all updating in real time.
12,847
Total Calls94.2%
Success Rate1m 32s
Avg Duration4.8/5
SatisfactionDeep-dive into every call
Per-call drill-down with full transcripts, timeline visualization, and outcome tracking. Understand exactly what happened and why.
- Full call transcripts with timestamps
- Call outcome and disposition tracking
- Agent performance scoring
Understand customer emotions
AI-powered sentiment tracking across every conversation. Detect frustration early, identify trends, and optimize agent responses.
- Real-time emotion detection
- Intent classification and trending
- Sentiment trend graphs over time
Measure what matters
Track campaign performance with A/B testing, conversion funnels, and ROI metrics. Know exactly which strategies drive results.
- A/B testing for conversation flows
- Conversion funnel visualization
- ROI tracking per campaign
Stay informed, automatically
Custom Alerts
Set thresholds for any metric. Get notified when something needs attention.
Slack & Email
Push alerts to Slack channels or email inboxes in real time.
CSV & API Export
Export data for custom analysis or feed it into your BI tools.
Scheduled Reports
Automated daily, weekly, or monthly reports delivered to your inbox.
See your data come alive
Start monitoring from day one. Analytics included in every plan.