AI voice agents for every use case
From qualifying leads to dispatching service teams, Hega powers the voice interactions that drive your business forward.
Lead Qualification
Instantly qualify inbound and outbound leads with AI-driven conversations that assess budget, timeline, and fit.
- Score leads in real time with custom criteria
- Route qualified leads directly to sales reps
- Capture detailed prospect data automatically
- Follow up with unqualified leads on schedule
Customer Support
Resolve customer issues 24/7 with AI agents that understand context, pull data from your systems, and escalate when needed.
- 80% reduction in average wait time
- Automatic CRM and ticket system updates
- Seamless handoff to human agents
- Full transcript and sentiment analysis
AI Receptionist
Never miss a call. AI receptionists greet callers, route them to the right department, and take messages when staff is unavailable.
- 24/7 call answering and routing
- Custom greetings and hold messages
- Message transcription and delivery
- Calendar-aware availability checking
Dispatch Service
Coordinate field teams and service dispatches with AI-powered voice automation that keeps everyone connected.
- Automated dispatch notifications
- Real-time job status updates via voice
- Driver check-in and coordination calls
- Customer ETA updates and confirmations
How it works
Setup
Choose a template or build a custom agent from scratch
Customize
Configure voice, knowledge base, and integrations
Launch
Deploy across phone, web, or API in one click
Ready to automate?
Start with a pre-built solution or build your own. Free trial includes 100 test calls.