Appointment Management
Automate scheduling, confirmations, and rescheduling. Reduce no-shows with intelligent reminder calls.
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AI Voice Agents for Healthcare
Reduce no-shows by 40%, automate patient outreach, and deliver 24/7 care coordination — all with HIPAA-compliant AI voice technology.
40%
Reduction in No-Shows
70%
Calls Automated
24/7
Patient Access
< 2min
Avg. Call Duration
Key Benefits
Patient Follow-Up
Post-visit check-ins, medication reminders, and care plan adherence calls — all automated.
Insurance Verification
Verify insurance eligibility and collect pre-authorization data before appointments.
After-Hours Triage
AI agents handle after-hours calls, assess urgency, and route emergencies to on-call staff.
How It Works
1
Patient Calls In
Patient calls your clinic or hospital line
2
AI Identifies Intent
Agent determines if it's scheduling, refill, or inquiry
3
EHR Integration
Pulls patient records and availability in real time
4
Resolution or Handoff
Completes the task or transfers to clinical staff
Hega handles our appointment scheduling across 12 languages flawlessly. Our staff can focus on patient care instead of phones.
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