Sub-second latency
Industry600-900ms
Hega<200ms
Conversations flow without the dead air that makes AI feel robotic.
trigger
Incoming Call
Customer calls your business line
Generative Voice Agents on Demand
Hire AI. Never Miss a Call.
Hega voice agents pick up every call, qualify leads on autopilot, and speak 40+ languages fluently. Available 24/7, with zero wait time.
No credit card · 2-minute setup · Cancel anytime
0+
Enterprises
0M+
Calls Handled
0.0%
Uptime SLA
0+
Languages
By Industry
Built for your industry
Voice agents tuned to the workflows, compliance, and customers of your sector.
Healthcare
HIPAA-compliant patient communication, appointment scheduling, and follow-up automation.
HIPAA24/7
Learn moreFinancial Services
Secure account servicing, loan processing, and fraud alert automation.
SOC 2Compliance-aware
Learn moreE-Commerce
Order tracking, cart recovery, and personalized shopping experiences at scale.
CRM-nativeHigh volume
Learn moreReal Estate
Lead qualification, viewing scheduling, and property inquiry management.
Calendar sync24/7
Learn moreInsurance
Claims intake, policy servicing, and renewal campaign automation.
Claims-readyMulti-language
Learn moreHospitality & Travel
Reservation management, concierge services, and multilingual guest support.
40+ Languages24/7
Learn moreInbound vs Outbound
Two Modes, One Platform
Whether you need to handle incoming support calls or launch outbound campaigns, our AI agents adapt to your needs.
Avg. Response: <1s
Inbound
Inbound AI Agent
Handle every incoming call with AI-powered agents. From customer support to appointment scheduling, never miss a call, resolve issues instantly, 24/7.
First-Call Resolution
92% Customer Satisfaction
96% Availability
100%Why Hega
Built different where it counts
Six places we do it differently from the rest.
Studio-quality voice in 30 seconds
IndustryStudio session, days
Hega30s sample, minutes
Brand voice ready in minutes, no audio engineer required.
Multi-agent handoff, built in
IndustryCustom orchestration code
HegaNative to the platform
Specialist agents take over mid-call without dropping the customer.
On-prem when you need it
IndustryCloud-only with most providers
HegaAir-gapped option available
Run in your own VPC for regulated workloads, with the same APIs.
Flat-rate, all-in pricing
IndustryPer-feature surcharges
Hega$0.15 / minute
One line on the invoice, no surprises after each call.
Visual builder + REST API
IndustryNo-code OR code, not both
HegaDrag-drop and code together
Designers and engineers ship in the same project, same time.
Build powerful workflows visually
Design, connect, and automate your AI-powered call flows with an intuitive drag-and-drop builder. No coding required.
action
CRM Lookup
Fetch customer profile & history
condition
AI Analysis
Understand intent & sentiment
Under the Hood
Performance you can hear
Six engineering primitives that make Hega feel instant.
Real-time transcription
Sub-300ms speech-to-text in 40+ languages.
Calm
Live sentiment analysis
Detects frustration before agents miss it.
AriaMarcusYukiSofia
Studio-grade voice cloning
30-second sample, native-quality output.
187ms
Sub-200ms turn-taking
End-to-end response under one heartbeat.
SOC 2
HIPAA
GDPR
ISO 27001
Enterprise compliance, built in.
SOC 2, HIPAA, GDPR, ISO 27001 audited annually.
8,742active calls
US-East
EU-West
AP-South
Massively parallel
10,000+ concurrent calls, zero provisioning.
Inbound voice AI
Every call answered, routed, and resolved.
AI agents for your front door
Hega gives teams a modern voice-agent layer with the telephony workflows needed to run real inbound operations.
Answer instantly, detect intent, pull CRM or policy data, complete routine actions, and hand the call to a human with full context when needed.
Sub-second pickup
No dead air when the line connects.24/7 coverage
AI answers every inbound line around the clock.Context on handoff
Humans join with transcript, intent, and summary.Outbound AI calling
Launch campaigns at scale, without sounding robotic.
Sales, reminders, collections, follow-ups
Hega runs AI outbound calls with interruption handling, branching logic, and live tool use, so teams reach more people without adding headcount.
Qualify leads, book meetings, confirm appointments, chase unpaid invoices, or recover no-shows while syncing outcomes back to your systems in real time.
Parallel dialing
Run high-volume campaigns from one workflow.Live scheduling
Book, move, or cancel appointments on the call.Warm transfer
Route high-intent calls straight to reps.Telephony built in
One stack for numbers, routing, and global voice operations.
The provider layer behind production agents
Hega is not only the conversation layer. It also gives you local numbers, global reach, multilingual flows, and call routing ready for production traffic.
Build once, run inbound and outbound across markets, and operate from one system instead of stitching together separate voice, carrier, and orchestration tools.
Global coverage
Run local voice experiences across markets.Live observability
Track latency, outcomes, and traffic in real time.Voice orchestration
Keep routing, agents, and failover in one layer.Multi-Language
Speak your customers' language
AI voice agents that communicate naturally in 40+ languages. Deploy globally from a single platform, no translation overhead.
Trusted by 500+ Enterprises Worldwide
See how leading companies transform their voice operations with Hega
“Hega reduced our average handle time by 45%. Our customers now get instant, accurate responses 24/7.”
Sarah Mitchell
VP of Support @ CloudServe“The integration was seamless, live in 2 days, handling 3,000 calls daily.”
Kenji Tanaka
CTO @ NovaPay“Our CSAT scores jumped 32% after deploying Hega's multilingual agents.”
Maria Rodriguez
Head of CX @ TravelStack“We replaced our entire IVR system. Hega's AI actually understands what callers need.”
David Chen
COO @ ScaleOps“Our outbound campaign conversion rate doubled. The AI sounds remarkably natural.”
Emma Larsson
Director of Sales @ GrowthBase“Enterprise-grade security with consumer-grade simplicity. Exactly what we needed.”
Ahmed Hassan
CEO @ FinBridge“Hega handles our appointment scheduling across 12 languages flawlessly. Our staff can focus on what matters.”
Lisa Park
VP of Operations @ MedConnect“Hega reduced our average handle time by 45%. Our customers now get instant, accurate responses 24/7.”
Sarah Mitchell
VP of Support @ CloudServe“The integration was seamless, live in 2 days, handling 3,000 calls daily.”
Kenji Tanaka
CTO @ NovaPay“Our CSAT scores jumped 32% after deploying Hega's multilingual agents.”
Maria Rodriguez
Head of CX @ TravelStack“We replaced our entire IVR system. Hega's AI actually understands what callers need.”
David Chen
COO @ ScaleOps“Our outbound campaign conversion rate doubled. The AI sounds remarkably natural.”
Emma Larsson
Director of Sales @ GrowthBase“Enterprise-grade security with consumer-grade simplicity. Exactly what we needed.”
Ahmed Hassan
CEO @ FinBridge“Hega handles our appointment scheduling across 12 languages flawlessly. Our staff can focus on what matters.”
Lisa Park
VP of Operations @ MedConnectLatest from the Blog
Insights, updates, and best practices for voice AI.
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